Comments: Why does your website state that you are open day and night from 29th March to 17th April? We booked to go to Tenerife especially to go to the Soul Lodge as we have been doing for the last three years only to find you were not open on Sunday night and closed all day Tuesday (according to the board outside). We turned up on Sunday night looking for another good night out but were turned away and were told that the staff had had a busy afternoon and were all knackered. I also felt that when my husband questioned this that he was treated in quite a hostile manner. We did not want to come back after that incident and won't be returning.
Added: April 12, 2016
Submitted by Name: Val From: Durham E-mail: Contact
Submitted by Name: Pat Marshall From: England E-mail: Contact
Comments: Hi i tried to email I want to book for Christmas and New Year's Eve also we would like to book a taxi from and too the airport pat
Admin reply: Hi, I have sent you an e-mail
Added: September 15, 2015
Submitted by Name: lynn saxton From: rotherham E-mail: Contact
Comments: Hi Stef aa=nd simmone,
We are comming over in November and wondered if you could pick us up at the airport. Tried to send you a email but it bounced back saying your email had failed permenantley Do you have another email i could send the details to. Cheers Lynn and rick
Admin reply: Hi Lynn, have sent you an e-mail. Hope your both well.
Added: September 4, 2015
Submitted by Name: Dave Catley From: Cleethorpes England E-mail: Contact
Comments: staying at Marylanzi hotel Tenerife for first 2 weeks of October 2015...how far away are we from you, when are you open and what is going on in those two weeks please? Thanks Dave C
Admin reply: Hi. Your Hotel is only a 5 minute Taxi Ride or a 20/25 minute walk away from The Soul Lodge. If you are walking, head down to the Beach from your hotel turn right and walk along the seafront until you get to the Casino, if you look up from outside the Casino you will see The Soul Lodge Sign.
Added: August 31, 2015
Submitted by Name: Kath Graham From: Milton Keynes E-mail: Contact
Comments: Spent 50 euros plus in taxis last night coming in from Golf del Sur to visit Soul lodge for the first time as I had heard good reviews but it was CLOSED - I was angry and disappointed it would,have been good if this was on the website that it wasn't open I checked the website before I set off and the website actually says "open 52 weeks of the year"!!!!
Admin reply: Hi Kath, first of all our sincere apologies for your wasted journey. You are correct this website does state that we are open 52 weeks a year. Unfortunately we do not use this website as our main source of information anymore, we now use our facebook group: THE SOUL LODGE TENERIFE this goup is updated on a daily basis with the events and ongoings that are happening. However, I do understand that you had a wasted journey through no fault of your own, so on your next visit to Tenerife we would like to offer you a €50 Drinks Voucher to spend with us. We hope this is acceptable, and once again please accept our sincere apologies.
Comments: hi we are trying to book for New Year's Eve but can't find any contact details on Facebook or on your website can you help please thanks paul
Admin reply: Hi Paul. Sorry but New Years is Sold Out, we have Limited Tickets Left for Xmas Eve or Xmas Dinner at the moment if any use to you. You can book through our Facebook Group: THE SOUL LODGE TENERIFE sorry about NYE
Added: July 12, 2015
Submitted by Name: Shani From: London E-mail: Contact
Comments: Just spent the last week with my husband, brother and sister inlaw grooving to the great sounds at The Soul Lodge in Tenerife - Keep on Keeping on! Here's to the next time.
Admin reply: Glad you enjoyed The Soul lodge Shani. Till next time KTF!